When can I expect my report?

  • Routine turn-around time is 24 hours. However, that turn-around time does not begin until all case information and SonoPath receives images.
  • STAT turn-around times are approximately 4-6 hours based on availability, once all case information and images are received and specialist approval is obtained.
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CUSTOMER SERVICE

Phone Support 800-838-4268
  • Monday - Friday8am - 6pm
Email Support info@sonopath.com
  • Sunday - Saturday8am - 8pm

REPORTS AVAILABLE

  • RoutineWithin 24 Hours
  • STATWithin 2-6 Hours
  • * All hours listed are in Eastern Standard Time (EST)
  • * STAT & Afterhours based on specialist availability

ULTRASOUND & INTERNAL MEDICINE

  • Monday – Friday8am – 6pm
  • Monday - Friday (STAT)
    *Dr. Lindquist & Dr. Daniel Only    8am - 8pm
  • Saturday & Sunday (STAT)8am - 6pm
  • DACVIM (Cardiologist)
  • Monday (STAT)8am – 5pm
  • Tuesday – Thursday8am – 5pm
  • Friday8am – 3pm

RADIOLOGY

  • Monday – Friday8am – 6pm
  • Monday-Friday (STAT)Upon email request/based on radiologist availability
  • *Radiologist RAD, CT, MRI & Ultrasound

TELECYTOLOGY

  • Monday – Friday8am – 6pm

*Please email info@sonopath.com with any questions you may have regarding your case submittal. This email is monitored 7 days a week, but intermittently after hours. We will respond to you ASAP.

** We will do our best to accommodate your specific specialist request, but if the selected specialist is not available, we will forward it to the next available specialist.